Zoho CRM is an application that has completely changed the world of business. Today companies of all sizes invest a large amount of time and money to nurture their customers by using the best CRM application. Zoho CRM is a Software-as-a-Service, cloud-based CRM having several customizable features that are considered perfect for a business operating on a budget. The software is highly effective for small and medium businesses, as it helps them improve customer engagement, store customer’s data, and increase conversion rates. Due to its multitude of features, the software is fueling more than 150,000 businesses across the countries. This highly-rated sales CRM software is highly appreciated and admired by a growing number of businesses, as it helps them grow their revenue by converting leads and better customer engagement.
Find below some of the ways through which Zoho CRM is helping to increase businesses:
User-Friendly and Easy to Use – Zoho CRM is simple and easy-to-use, as employees using it don’t require any technical degree to use, customize, and monitor it. The software is divided into different modules like Leads, Contacts, Deals, Vendors, and a few others that help in accurate data management as a shared database. Businesses have real-time access to observe the sales cycle, deal size, competitive profile, contact history, etc. to target the right customers for the business. It is a highly intelligent CRM that helps businesses to grow.
Accurate Migration of Data – Businesses who are looking to migrate their valuable data accurately, or change their data management cycle, or looking to adapt to a new CRM, then Zoho CRM will prove to be much worth to them. After using some simple and easy steps, businesses can accurately migrate their data. After having the data in the required format, the software will automatically import files to the modules within the CRM and vice versa. Even if there is no relevant field to map, the software will first create and then arrange the files. With Zoho’s migration checklist, CRM support, knowledge base, and data migration wizard, the data migration process is much simpler. The software is sure to make life easier by reducing several manual works of businesses.
Seamless Integration with other Applications – The software provides an easy-to-use and customizable product that easily integrates with any industry or business. There are several options available on the Zoho marketplace that allows businesses to select from the third-party plugins and extensions to add to their CRM depending upon the need and the intended functions of the business. These options are available free of cost with absolutely no coding required during the integration process.
Save Time and Costs with Task Automation – According to The Economic Times survey, it was reported that a vital percentage of the employees spent more than one hour each day on the repetitive admin tasks. If these tasks get automated, then it will cut down the time spent on executing the repetitive tasks. Employees can use the saved time on streamlining the lead nurturing process and increasing the conversion rate. With Zoho CRM software, businesses can trigger instant actions and add automated tasks within the business workflow, thereby saving their time and costs.
Reports and Analytics – Zoho CRM allow companies to have an in-depth analysis of their processes that help them make a faster and effective decision. Companies can not only monitor their sales cycle, customize dashboard but can also create charts, metrics, and KPIs based on their business goals. Organizations can use actionable intelligence and data-driven decisions to improve their conversion rate. They can even compare and contrast records with the help of charts to know the exact position of their business.