About Our Consulting Services

In today’s highly competitive marketplace, implementing software to streamline operational processes can make the difference between a business struggling to stay afloat and one that’s flourishing. We specialize in Customer Relations Management (CRM) and Enterprise Resource Planning (ERP) software. That helps us build the most comprehensive solutions for companies in need of back-end organization, with features tailored to businesses of all sizes and industries. Extension Technology will implement a CRM/ERP system which will centralize many key elements of your production line, building a more productive and cost-effective business model.

Implementation

One of the primary offerings of our Consultants is the optimized setup of your CRM (customer relationship management) system. You may feel your CRM is set up correctly but, you may not realize the full potential of the program. We will implement this top-of-the-line CRM program efficiently so you can organize your client data in a way that speeds up access and workflow. This can include organizing simple contact information, as well as other valuable customer sales/orders data and other information. This information can then be aggregated and analyzed using advanced custom reports to provide you with valuable analytical results helping you make better business decisions.

Continued Oversight From Our Experts

Our service can be customized to your needs and requirements. We offer valuable follow-up services to ensure a continuation of  implemented systems properly. Whether it is a simple question you need answered or something more in-depth and custom-tailored to your situation, our consultants can help.